Help with our website


Problems using the website

This website will work on most web browsers

If you are having problems with the site, try the ideas below

  • close, then reopen your web browser, then visit the website again
  • try clearing your browsing History (normally found in Tools or Settings section)
  • disable your browser’s Add-ons that may be conflicting with the site
  • try a different web browser
  • restart your PC, or device, then visit the website again
  • if you are still having issues, try using a different PC or device

If you need some help please contact us

We may be able to tell you the information you need, or send it to you by email


telephone 020 8684 5890


Changing the size of the words

The symbols below are on the bottom left hand corner of each page

You can use them to change the size of the words on the page